Healing with Nuance
Naturopath and Health Consultants Joely & Lizzie chat about the health topics that help you heal and thrive. A focus on individual needs and taking a nuanced approach.
Healing with Nuance
HWN 4 - Seeing us - The intake form some people hate
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What's it like to come see us (remotely or in person)? It starts with a detailed intake form that some people hate. Here's why we love it.
Welcome to Healing with Nuance. We're Jolie and Lizzie from JL Integrative Health. We're sharing our discussions about health and wellness, creating a library of resources for our clients and listeners.
SPEAKER_02Everything shared on this podcast is intended to be thought-provoking and educational, reflecting our questions and perspectives. Nothing we share here is meant to be any kind of diagnosis or medical advice. We encourage you to always decide what's best for you and your health, to consult experts, and most importantly, your own intuition and instinct about your body.
SPEAKER_01So we wanted to start to give you an idea of well, what's it like to come in and see us? And the first part is the intake. Welcome.
SPEAKER_02Welcome. I think we just want to talk about what makes us different as practitioners, right?
SPEAKER_01Yeah, I think maybe a good place to start is that Instagram reel that I sent you this morning. Me too. We should bring it up so we know who he is.
SPEAKER_02I'm not usually a fan of face tattoos, but yeah, it was not distracting.
SPEAKER_01His face tattoo was not distracting from listening to his wisdom.
SPEAKER_02His the frequency he was emitting is like truth.
SPEAKER_01Yeah, it felt very clear. So the overview was um saying that most natural health practitioners or doctors, you know, Western doctors, um, are selling you the idea that you're too complicated to fix, and then selling you supplements, medications, protocols that don't get to the heart of the issue. Um, and we agree with that.
SPEAKER_02Well, yeah, they're basically telling you that you're broken and that you need them and the supplements, so that maybe you won't be broken one day.
SPEAKER_01Makes me really sad. Yeah, me too. So one of the things is that in this um video, he calls out natural health practitioners. So I think there's a part of us that probably goes, Oh, wait, uh-oh, are we doing that? Let's make sure we're not doing that. And we really part of starting this practice was with the clear Here comes here comes a siren. So yeah, we always had the idea of doing things differently. We it doesn't feel good to us to try to load people up with supplements or even homeopathics and give them an overwhelming regimen that may or may not actually make the difference.
SPEAKER_02Yeah.
SPEAKER_01And I think we see over and over again that nervous system regulation is really key. And in this video, he agrees that nervous system regulation, getting yourself the right nutrients and nourishment, real food, real food, mineral balance, liver, liver support is foundational.
SPEAKER_02But trauma, trauma is at the root of it for most people.
SPEAKER_01Yeah, and I think probably important to say here that not all traumas are like what they call big T traumas, like big traumatic events, but sometimes we sustain these really little traumas that still shape who we are and how our nervous system functions. And we can have a very mild experience, like a really small experience in our current life that calls back on that old little trauma and can really affect the way that we're going about life.
SPEAKER_02Yeah, I think I think well, we see it as a root cause of a lot of illness, but especially digestion. I really think like if your nervous system is not calm, we're not digesting, right? We're not absorbing everything from our food.
SPEAKER_01There's so many parts to digestion. I mean, we touched on it a little bit in our last episode, talking about easy to digest foods, but there's like there are all these different processes in digestion or what it takes for your body to digest properly. And then there's what you recognize, the way it feels in your body, the way your bowel movements are, like they're those indicators. And another thing this guy was saying in this video is that you're you have all the indicators that you need. Like your body tells you what's going on. And if you can be slow or quiet or intuitive enough to listen to your body's signaling, you're way ahead of the game in terms of being able to tend to your body's needs.
SPEAKER_02Absolutely. And it's interesting because I think some people are super in tune to the point where it's it's an issue for them. It's like they feel everything and everything's a problem. But then other people seem to like have a really hard time listening to their body or feeling different sensations. And I'm not really sure why.
SPEAKER_01Well, those could be two, if we're looking at it through the lens of trauma, those could be two different trauma responses, too. Right. And so we develop either this really thick skin, so to speak, where we don't feel everything, or we have no choice but to feel everything. Yeah. Um, and we see it, yeah, we see it both ways. Um, and that's not to say everything is rooted in trauma, but I think like you can look at life through that lens and it can be really valuable. And there are also structural issues, and there are also nutritional issues, and like, you know, there's a there are a lot of possibilities, but I guess for this conversation, we just want to say sometimes you really can look at it all through the lens of trauma.
SPEAKER_02Yeah, uh, especially people that end up here or at any naturopathic practice, it's I guarantee it's playing a role in some way. I remember one patient that that I had, and I think he had lime and mold, but it ended up um the the issue was the lime and the mold took shape because he I think he was homeschooled and he went to school. So it was like because of going to school and then being in the moldy environment and his nerve his body just couldn't handle it all, you know. So it's like aside from that, maybe his body would have been more resilient to the mold, you know, but it was just such a new experience for him.
SPEAKER_01So you're saying that it it came up for him as an issue when he went to school.
SPEAKER_00Yeah.
SPEAKER_01But it was presumably present in his body before that. I think so, yeah. So that's brings up an important topic of the bucket. The bucket. Well, sometimes we'll talk about it as the histamine bucket, but let's just say a bucket of things that your body can manage, and toxins that you your body can deal with. Um maybe foods that you're not, you know, don't agree with you super well, that you can manage, all different kinds of um things that your body has the capacity to deal with. And when that bucket gets full, um you we start seeing problems.
SPEAKER_02The overflow.
SPEAKER_01And the trauma is a part of that bucket, right? So like we're managing trauma. And so for that person, maybe the additional trauma of being in a new environment, or I don't even, we don't even have to call it trauma, but like the added stimulation, added requirements of him mentally and physically, added germs he was exposed to from the other children in the class, their emotional content. Maybe he had a really permeable energy field, right? Where he was feeling everybody else's feelings. There's so many different things that could be happening that contribute to his bucket filling up, and then all of a sudden he can't process the mold really well. He can't just like reduce his Lyme symptoms, he can't control that stuff in his body anymore.
SPEAKER_02Yeah, and I think a lot of people will say that the body should be able to handle, like, you know, toxins, infections, viruses, but there's that that there's that underlying like X factor or why now? Like, why did this happen now? And there's always it does, I think it always does go back to something non-physical.
SPEAKER_01And then there's the additional piece of where does it show up in your body? Like for some people, that mold will show up in the respiratory system for some people through brain fog or um just basic metabolic function or joint pain, or and we think of that like there are different places in the body that have uh weakness or aren't as strong or have already sustained a lot of difficulty, and those are the places that are going to tend to be where these things show up.
SPEAKER_02Right. And so that's why you know we can talk about our our intake one. We spend a lot of time talking about, well, I think it starts in the womb. We ask about uh how the health of the mother, you know, and her her mental burden, her trauma, because that is where yours starts, like as a baby in the womb. And some people think it's a little bit too esoteric, I think.
SPEAKER_01But yeah, but you know what? If that's not available to them, if they don't have that information or the interest or think it's relevant, then okay, we start where we start with the information that we have. But to recognize that this is gonna like, I want to start by saying really beautiful, incredible, nourishing things. All nourishment starts in the womb, right? And also it's the first place that we have any kind of assault, right? And I hate to say that because it sounds so negative, but um, you know, some people, I know that this will trigger some people, but some people say even ultrasounds are an extreme assault, and you can feel babies pulling away from the sight of the ultrasound. It's incredibly loud and intense for them. And you know, if you've ever been surprised by a loud noise, it impacts the way that you live in your body. Right. You shrink back, you contract. Um, and so if that was happening to you on a regular basis during your pregnancy, maybe you spring back just fine from it, or maybe it makes a bigger impact.
SPEAKER_02And here I am with 59 ultrasounds done on me. You did?
SPEAKER_01Yeah. 59 when you were in the womb. Is there a reason for that that you want to talk about?
SPEAKER_02Um, the the doctor thought there was something wrong with me, and um, they were telling my mom to report me.
SPEAKER_01So I'm doing okay. But do you feel like there's a connection? Like you have that super sensitivity.
SPEAKER_02I do, I do. Very sensitive nervous system.
SPEAKER_01Really sensitive nervous system, but also flip side, you're very sensitive to your surroundings in a way where you can intuitively tell what's going on. And I know that that is sometimes really hard on you, but it's also like we'll be in an appointment. Sometimes, even last week, Jolie was doing appointments on Zoom, and you were picking up the completely unspoken inner emotions of somebody in the room, and that's a skill that I, if I ever had it, I turned it off. Like I, you know, I have really I'm very boundaried around feeling other people's feelings. And I don't know if that's a skill I've developed or a shortcoming that I have, you know.
SPEAKER_02Yeah, I I think it's um some people might call it autism. There's definitely some things about me that I would characterize as that. Um, but you know, yeah, back to the ultrasounds and back to like the autism picture in general. What we're starting to see is that it's not just the vaccines, you know, it's also did the mom get the T dot when she was pregnant? You know, so it's usually a physical trauma in the womb, um, emotional trauma from mom combined with the vaccines and you know, other like Thailand. Also, it's this whole picture of why does it develop in some people and not in others, is threefold.
SPEAKER_01I've I feel like we've talked about that perfect storm in terms of mass cell activation syndrome.
SPEAKER_02Yeah.
SPEAKER_01Um, so maybe we could broaden that to say uh inflammatory, inflammatory conditions, right? If we're thinking of if we're characterizing in this case autism, which I don't think it always is, you know, I think there's now there's like a sort of new children version of autism. But also in many cases, we're talking about inflammatory brain experience. Right. Um so yeah, and mast cell activation also being very inflammatory.
SPEAKER_02Yeah, so that's why all of these pieces to the puzzle are so important. And I think, you know, we were talking about intake forms previous to this, and a big part of doing an extensive intake form is actually getting the patient or the client thinking about things.
SPEAKER_01Right. So let's do a little like, for instance, let's say we have a client who is not interested in the intake form. We've definitely had that. We get really short answers or no answers. We've even gotten sarcastic answers. And then they come in, and guess what? We kind of have to talk about it anyway. So then we're spending your appointment time dragging it out of you, which is okay if that's what it takes. I'd rather spend time getting it out of you and getting you thinking about that than not. But that is the point of the intake form, is not just for us to have information about what kind of medications or medical history you have, but also to get some of your insights that come when you just sit and think about some of your history. Um and it's really helpful. It just helps us to orient the kind of support and care that we can give.
SPEAKER_02Absolutely. And then some basics, you know, we want to see bowel movements, menstruation, menstruation, sweating, um, and then like regular things that you eat, like those are all big ones too.
SPEAKER_01Yeah. And so, you know, we can talk about that in a first appointment, but it's easier for us to have the information up front and be able to spend your appointment just following kind of the breadcrumbs of where we have to go to get you feeling better. Yeah.
SPEAKER_02Um so yeah, I mean, back to like why we're different or why we don't want to be like everybody else. Um, we really want to find the exact right remedies for people. And yeah, that's where this helps too. And with talking, with getting to know the person, getting to see their tendencies, or like I guess we could say quirks, you know, like like different things that make people the way that we are.
SPEAKER_01There's different remedies individuality for like all of these things. Absolutely. If we have the opportunity to really understand who you are and really hear about who you are and feel and know who you are, then we can take some time after your appointment, the two of us, and sit together and discuss and research and find like that really good right thing that's gonna make a difference. Instead of, well, let's try this, let's try this, maybe this, what about that? And that could take months. And sometimes, I mean, there is always gonna be some trial and error. I don't want to make it sound like if you give us a week, we can find the perfect remedy for you. It takes time.
SPEAKER_02Well, and I love how we do it. What how we primarily find remedies and supplements for people is like thinking about the person and the way they feel to us, and then thinking about the supplement, and it will feel resonant, or it will feel like flat or it will feel wrong, yeah, completely unresonant, you know, and we're usually right on right on the same lines.
SPEAKER_01Yeah, and it I'll tell you, it's a lot more confusing if we try to intellectualize it too much, and we get much faster and more specific and appropriate results, and we just kind of talk and and listen, you know, both listen to you and also listen to the resonance. Yeah. And it also matters what you feel good about. We like to talk about the supplements or the remedies with you. And if you hear something and you're like, oh no, I don't want that. Well, that's important.
SPEAKER_02Absolutely. I I think we're just we got so turned off, like from so many supplements. We do like a few companies. We like Dravita, we like Supreme and standard process process right now, but for the most part, I'm like anti-supplements right now.
SPEAKER_01We go through a lot of it's easy to be really reactive about it because everyone is saying, Oh, here's the supplement that's right that's gonna fix this. And sometimes that might be true, but a lot of times it's not. So we try to just keep filtering it down, filtering it down, filtering it down to like what are the top issues right now that need attention, and what are the most effective ways to try to support that?
SPEAKER_02Right. So if we can tackle the one issue first that will make everything else easier to deal with, that's always the goal. Um, we just see people bring in bags of supplements, and I'm like, I can't believe another practitioner would put you on all of this. It's it's wild to me. Because the body has to digest digest these, the liver has to like detox from some of the ingredients.
SPEAKER_01And I'm grateful for supplements, but like I am like, okay, so I think we've talked before a little bit about methylation. I think in our intro episode, I'm so grateful for supplements that help my body to methylate properly. And I don't take them every day. Like there have been times where I take them every day, and then I stop. And my body's still methylating well, you know, my liver's functioning well. Um, so I think that's another part of it, is just trusting your body to say, this is good, this is helping me right now, and then know when you're done with something or when you need a break from it. Like, right.
SPEAKER_02So working with us is not, it's gonna be very different for a lot of people, and we're not a fit for everyone. Um, we would like to be because what we want to do is to empower people to be their own healers. We want to educate and um collaborate and guide you within, and some people don't want that, some people want someone to diagnose them and give them a protocol and we that fixed them. And you know what? I hope it does fix them. Um but from my personal experience, that's not how healing works.
SPEAKER_01Yeah, yeah, same. I think the most powerful transformations happen when we uh follow a knowing from within and make a change, right? So I was thinking we talked a little bit this morning about for me, gluten letting go of gluten was a huge, um, a hugely, I don't know, powerful thing for me to do. I up until that point was like primarily eating gluten. Like I loved gluten. Bread was a very easy thing for me to eat and do well with um digestively, sort of, I thought. And um when I was dealing with an issue for me, it was PMDD, and somebody said to me, Maybe you should. Try giving up gluten and see what happens. And I felt in my body that it was the right thing for me to do. Like a pain. Yeah, before I even knew, I didn't have as much language to talk about like intuitive knowings at that point. But I actually call it the quote, oh shit feeling where somebody says something and you just know you're like, oh shit, now I have to do that. And you can do it now or later, but eventually you're gonna have to do it. So because I had that feeling and I could recognize that my body was saying yes to that, even though my mind was protesting a little bit. That's the oh shit part. Um, but my body was was saying yes to that. And so that weekend I, you know, got rid of all gluten, went to the store, bought all gluten-free things, and within a month, that issue felt resolved to the point where I kind of forgot it existed and it came back years later, but it was definitely in remission. And for me, that experience taught me how important it is to be able to just say no to something, even if it's something that you have loved, if it feels right in your body to be able to cut something out and jump to the other side of that threshold and have your life without gluten or whatever the thing is, like it's fine. I still enjoy my life without gluten. Like it's not, it's not that big a deal. But people have such attachments to their foods, and that's that's also real. I don't mean to minimize that, but there comes a point where you have to choose if I know that this thing is hurting me, am I gonna keep engaging with it?
SPEAKER_02Well, and then on the other side of that, I feel like if people would just eat more nutrient-dense foods, they wouldn't need the supplements that they think.
SPEAKER_01Right. So if we're eating whole foods, uncontaminated oysters.
SPEAKER_02Yeah. Like if people would do that once a week, you know, eat eat eggs multiple times a week, grass-fed beef, um, oysters, liver, that's like covering so many of the nutritional markers right there. But we're very attached to I like I like to have this, I like to have that. I don't want to give up my this or um and I I'm I struggle with that too.
SPEAKER_01Yeah. So all that to say, the little things about who you are and your history and what you like and don't like, and what what upsets you and what you hope for, like these are all really important parts of us understanding who you are and how to help you because we are not one size fits all protocol givers. We're not gonna say, Oh, you have Epstein Barr, here's what you're gonna do. Um, or oh, we may not even treat the Epstein bar.
SPEAKER_02Yeah.
SPEAKER_01Or like, oh, you have a digestive issue. Here's what we're gonna like. No, we need to understand who you are as a person to understand how you're gonna get better and we'll help as much as we can, but it's up to you to take the action and do the things. Yeah.
SPEAKER_02And that honesty, being honest with us, being honest with yourself. That's that's so important. Yeah. But um, yeah, long story short, we we know our clients inside and out. We text about them all hours of the day and night. The other the other night, Lizzie sent me a text about someone and just said, oh, this is the remedy for her. And I was like, Oh, that you're right, absolutely, lackinum. Um, we just really want to find the right thing and have it be easy on the body. And that's why we use homeopathics more than more than any other, you know, supplement. Yeah.
SPEAKER_01Yeah, much easier for the body to process.
SPEAKER_02Um, and when we find the right one, that's the game changer. Yeah.
SPEAKER_01So we wanted to start to give you an idea of well, what's it like to come in and see us? And the first part is the intake, the intake process. So our intake um form is going to ask you all those basic things and some of the more intense things. And um it really opened my eyes. I did a very detailed homeopathic intake for a practitioner I was working with. And my goodness, going through all of that, I sat with my mom and asked questions I didn't know the answers to about family history and things like that, really helped me to understand how my practitioner was going to support me. She was looking at the whole picture and it made me feel very scene and safe and comfortable knowing that somebody cared that much and was really interested to know all of these things. Um, like down to your heartbreak and your like traumatic experiences, um, family history. There's so much. So right.
SPEAKER_02And like ours, it ends with with um hopes and dreams, yeah, fears. You know, we we really do want to know. Most people don't answer that. Maybe that uh but we want to we really do want to know everything about our clients, and we do have a like longer intake sessions, most are 90 minutes. We will pre prefer two hours because we really want to see like what does this person need and how can we make them feel safe?
SPEAKER_01Yeah. So coming back to feeling safe, and that it's really hard for healing to happen if your nervous system is not finding a regulated state on a regular basis. We're all gonna be dysregulated sometimes, but if we're these dysregulated most of the time, it's gonna be really hard to make significant progress in our bodies.
SPEAKER_02And we are we're constantly dysregulating out because of our phones. So it really takes an you to be an active participant in calming down your nervous system and like detaching from screens. It's so vata imbalancing, which vata in Ayurveda is the dosha that's responsible for I think two-thirds of all diseases. Um it's the eyes, it's the brain, it's the movement. So anything that's like nervous system related is getting dysregulated by the screens. So we really have to do our best. But put them down, take a bath, get out into nature, ground, you know, be barefoot, have a hot cup of tea.
SPEAKER_01And it doesn't always same as like with meditating. Meditating doesn't always have to be just sitting still and not thinking about anything. Regulating your nervous system doesn't have to be sitting still and drinking a cup of tea. It might be that might be the medicine for you. I find so much regulation in just walking outside, not even barefoot with my sandals on, walking outside, going into the garden and just looking at the plants and going, like, ooh, what's happening with this one today? And all of a sudden I'm enveloped in the experience of nature. And it totally regulates me and puts me in my center. Um, it could be going for a walk, it could be like without your phone, um, or it could be having a conversation with a friend. Like they're all different things that can bring that sense of centeredness. Um, but it's really important that we're able to find it on a regular basis. And choose and choose, choose it on a regular basis.
SPEAKER_02So yeah, like I said, not everyone is a fit for us right now, you know, that not everyone's willing to, I think, do the things, and that's okay.
SPEAKER_01But with the people yeah, because we want to be effective. So we'd rather work with people who want to meet us the way that we want to practice because we can do a better job for you. If we're fighting against our nature and doing something that doesn't feel we don't feel really great about, it's not going to be the best care for you.
SPEAKER_02Right.
SPEAKER_01So, yeah, we do like people who are willing to take responsibility for their side, you know.
SPEAKER_02Yeah, and I love the people that take responsibility for themselves and their families. I love teaching the moms to muscle test and to make the remedies so they can be the healers of their family. Yeah, me too. I love doing that. I don't like we don't like to gatekeep anything. Nope. Um so if anyone out there like, you know, it sounds like you, like wanting to learn more about your body and learn how to heal yourself, we we'd love to meet with you. We can work with anyone no matter where you are.
SPEAKER_01Yep. So that's uh part one of what it's like to work with us. And in the next part, we'll talk a little bit about how we can work from remotely and what we do in an appointment. So we'll be able to talk about our scanning software. Can't wait to share it with you. Yeah, see you soon.
SPEAKER_00Thanks so much for joining us for this episode of Healing with Nuanced. Stay tuned for more nuanced health and wellness education. You can find us at jlihealth.com and email us at JL at JLI Health.com.